At Moon Vine, we’re dedicated to ensuring a smooth and satisfying shopping experience. This Support Policy explains how you can get help and what you can expect from our team

Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT +5:30)
Saturday: 9:00 AM – 1:00 PM
Sunday & Public Holidays: Closed
Queries received outside these hours will be handled the next business day.
Email: support@moonvinebeautycare.com
Live Chat: Available on our website or chat via whatsapp during business hours
Phone: 076 853 7585 (business hours only)